Founded in 1997, Ideal System Solutions, Inc. (IDEAL) has become a trusted technology solution provider to government, commercial and system integrators nationwide. IDEAL is a value-added reseller of leading-edge technology products. In addition, our Professional Services organization provides the design, implementation and support of technology solutions in the areas of networking and mobility, managed and internet services and data center/virtualization solutions. IDEAL’s employees and independent contractors are critical to the company’s success.
IDEAL is always searching for talented employees with entrepreneurial spirit, looking for a culture where hard work is expected and rewarded.
IDEAL employees enjoy competitive salaries and benefits, and a team of diverse individuals that drive innovation nationwide, across the technology industry.
Current Openings:
Inside Sales Representative – Government IT – Full Time – Minnesota – or Outside Minnesota – Remote
Job Description:
IDEAL was recently awarded a large government cooperative purchasing agreement and is seeking a highly motivated Inside Sales Representative (ISR) – Government IT that will thrive in a highly technical environment, possesses IT sales or sales support experience, can manage multiple and a variety of opportunities at once and has a strong desire to be part of a team. This position requires strong relationship building, communication and interpersonal skills and management of customer and vendor relationships. ISR will be responsible for the entire sales cycle and will develop business by working existing contract-related opportunities, as generated through our marketing efforts, as well as hunting for new opportunities by leveraging the government cooperative contract vehicle within an assigned territory. This is an excellent opportunity for a motivated individual to join a dynamic and growing organization.
Job Responsibilities and Duties:
The Inside Sales Representative initiates contact with prospects and existing clients to sell our products and solutions and support the client throughout the entire sales cycle. ISR will continuously develop relationships by exploring client’s ongoing needs and recommending products and solutions. The ISR will respond to inquiries for product quotations and proposals by working with our large vendor partner network and internal resources.
- Respond to opportunities provided by our contract marketing efforts
- Prospect and uncover new sales opportunities within defined Government markets
- Provide complete sales cycle activities to include product sourcing, pricing, and price negotiations, prepare quotations and proposals, configuration building and verification, and sales order preparation
- Work with our Vendor Partner Network to provide or design a desired solution
- Work with distributors and manufacturers to obtain best pricing
- Review RFI’s, RFP’s and RFQ’s to determine which opportunities to pursue based on our capabilities, contracts, small business statuses and etc.
- Develop relationships with procurement, diversity managers/directors, program, and project managers and to sell our portfolio of products and technology solutions and services
- Respond to and resolve issues in a timely manner; aiming to customer contentment and the preservation of the company’s reputation
- Work within CRM (Salesforce) to track all customer and vendor activities
- Follow established company policies
- Analyze duties and seek improvements in efficiency and productivity
- Maintain consistent communication with all parties including end-users or clients, as well as internal management hierarchy, sales team, and order processing team
- Participate in ongoing sales planning and training meetings
- Seek opportunities to continuously learn new and emerging technologies
- Salary commensurate with experience
Minimum Candidate Qualifications:
- 5+ years of IT product and solution sales to government customers to include State, Local, Education, and Non-profit
- Knowledge of a wide breadth of technology-related products and solutions
- Bachelor’s Degree or equivalent experience
- Experience developing accounts and responding to RFP’s
- Experience with government contracts to include FAR’s, DFAR’s and government subcontracting
- Proficiency with Microsoft Word, Outlook, and Excel
Desired Experience:
- Experience with Salesforce.com
- Excellent networking skills
- Ability to handle numerous client companies and customers at one time
- Ability to work under pressure and devise sales strategies
- Ability to explain product features and benefits in a way that stands out over competing brands
- Passionate about selling and finding ways to satisfy customers’ needs
- Resilience and a willingness to deal with rejection
- Excellent organization and management capabilities, including being a team player
- Excellent communication (verbal and written), interpersonal and negotiation skills
Sales Consultant – Government IT – Full Time – Minnesota – or Outside Minnesota – Remote
Job Description:
Ideal was recently awarded a large government cooperative purchasing agreement and is seeking a highly motivated Sales Consultant (SC)–Government IT that will thrive in a highly technical environment, can manage multiple and a variety of opportunities at once, and is motivated by a high earnings potential. The ideal candidate will have experience successfully selling a variety of technology products, solutions and services to government entities to include State, Local, Education, and Non-profit. Sales Consultant must be knowledgeable in a variety of technical solutions such as Cyber Security, Networking, Cloud Computing and Managed Services. Sales Consultant will be provided with some leads generated through internal marketing efforts. Additionally, SC will also build business, within an assigned territory, by hunting for opportunities by leveraging the government cooperative contract vehicle. Sales Consultant will be supported by a Technical team, Sales Support team, and a large Vendor Partner Network to include manufacturers, distributors, and solution and service providers. Sales Consultant may be provided an Inside Sales Representative business develops.
Job Responsibilities and Duties:
The Sales Consultant role is a professional and consultative sales role, helping to maintain or extend existing accounts and develop new accounts for the company. The SC targets assigned government customers throughout the assigned territory and leverages our portfolio of products and solutions to build a substantial sales pipeline and close sales. The SC initiates contact with prospects and existing clients to sell our solutions and products and develop relationships to explore their needs, respond with solutions our company can provide, close sales and support the client throughout the entire sales cycle.
- Prospect and uncover new sales opportunities within defined Government markets
- Respond to opportunities provided by our contract marketing efforts and work with Vendor Partner Network to provide or design a desired solution
- Review RFI’s, RFP’s and RFQ’s to determine which opportunities to pursue based on our capabilities, contracts, small business statuses and etc.
- Develop relationships with procurement, diversity managers/directors, program and project managers and to sell our portfolio of products and technology solutions and services
- Provide complete sales support including product sourcing, pricing and price negotiations, prepare quotations and proposals, configuration building and verification, and sales order
- Respond to and resolve issues in a timely manner; aiming to customer contentment and the preservation of the company’s reputation
- Work within CRM (Salesforce) to track all customer and vendor activities
- Follow established company policies
- Analyze duties and seek improvements in efficiency and productivity
- Maintain consistent communication with all parties including end-users or clients, as well as internal management hierarchy, sales team and order processing team
- Participate in ongoing sales planning and training meetings
- Seek opportunities to continuously learn new and emerging technologies
- Approximately 10% travel
- Salary commensurate with experience
Minimum Candidate Qualifications:
- 5+ years of IT solution sales to government customers to include complex enterprise solutions
- Bachelor’s Degree or equivalent experience
- Experience developing accounts and responding to RFP’s
- Experience with government contracts to include FAR’s, DFAR’s and government subcontracting
- Proficiency with Microsoft Word, Outlook, and Excel
Desired Experience:
- Experience with Salesforce.com
- Excellent networking skills
- Ability to handle numerous client companies and customers at one time
- Ability to work under pressure and devise sales strategies
- Ability to explain product features and benefits in a way that stands out over competing brands
- Passionate about selling and finding ways to satisfy customers’ needs
- Resilience and a willingness to deal with rejection
- Excellent organization and management capabilities, including being a team player
- Excellent communication (verbal and written), interpersonal and negotiation skills
Business Development Manager – Government – Full Time, Exempt
Position Overview:
IDEAL has an outstanding opportunity for an experienced and capable Business Development Manager. The Business Development Manager will be responsible for overseeing our large government contracts and the implementation of business objectives related to sales, marketing, vendor management and compliance. The BD Representative will manage a group of Sales Consultants and Inside Sales Representatives to drive growth to various contract vehicles. BD Representative will develop and manage our large Vendor Partner Network related to our products, solutions and services portfolio.
Responsibilities Include:
- Develop and implement account plans and business development strategy within the various government agencies and solutions portfolio
- Develop new sales areas and improving sales through various methods
- Train Inside Sales Representatives and Sales Consultants related to contract goals and objectives, available resources and solutions
- Oversight and management of contract program to include compliance and reporting.
- Identify and recommend strategic partners (both vendors and other service providers) that allow us to deliver a complete solution or augment our capabilities;
- Direct Sales and Indirect Sales Program development and management
- Research the latest in the business industry and creating new opportunities to expand business
- Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
- Strong understanding of company products or services as well as business position and competition to keep business competitive
- Continually acquire and evaluate agency procurement forecasts, programs and opportunities and understand the mission of the respective agency and its organizational components, leadership, major programs and their major challenges;
- Attend industry events, trade shows, and seminars to maintain deep understanding of market segment and customer environment in addition to establishing new relationships;
- Assist in the preparation of proposals and Statements of Work to new and existing clients;
- Work with SE’s and Project Managers to ensure goals, objective and timelines are met
- Assist Marketing with ongoing strategic marketing plans
- Salary commensurate with experience
Abilities and Attributes Needed for the Position:
- Proven track record of successful government business development and program management within state and federal government, education and non-profit
- Possess strong knowledge of various technology solutions and emerging technologies such as cyber security, networks, data centers, Cloud Computing, IT Asset management and other IT support services
- Experience with government wide acquisition vehicles or cooperative purchasing agreements
- Knowledge and experience with program management, program planning and execution;
- Vendor negotiations and management;
- Experience with vendor and IT channel management
- Complex selling by utilizing a consultative approach
- Self-motivated with an entrepreneurial spirit
- Strong tactical and strategic business abilities
- Proficiency in networking, prospecting and building relationships
- Strong presentation, problem-solving and communication skills
- Strong commitment to quality and service
- Experience related to government contracts and subcontracts including Federal & Defense Industry Contracting with an understanding of FAR/DFAR language;
- Proficiency in Bid and Proposal preparation and oversight to include technical writing, pricing, and team alignment
- Superior time management and organizational skills including the ability to multi-task, prioritize, and handle a broad range of daily activities;
- Excellent computer and typing skills
- Knowledge and experience with multiple government agencies to include state, local, education, non-profit and federal
Minimum Candidate Qualifications:
- 5+ years technology business development and program management experience
- Bachelor’s Degree or equivalent
- Experience in government contracts and subcontracts including Federal & Defense Industry Contracting
- Proficiency in Microsoft Office Applications
- Ability to travel as needed – Travel: 5-10% within MN, 10-15% Outside MN
Operations Administrator – Full Time, Non-exempt, Pequot Lakes, MN
Job Responsibilities and Duties:
Provides a broad range of administrative support functions to assist with the day-to-day operations and management of the organization which include coordinating office communications, contracts management and tracking, vendor management, supplies purchasing, customer and vendor data, facilities management, process improvement, quality management and compliance.
Required Skills:
- Excellent attention to detail, with the ability to find inconsistencies and errors
- Teamwork and the ability to work with a variety of people at all levels
- Language comprehension and reading skills
- Oral and written communication skills
- Ability to manage organizational, customer and vendor data
- Strong organizational skills
- Problem solving skills
- Time management
Minimum Candidate Qualifications:
- Proficiency with Microsoft Office Products
- Associate degree or equivalent
- 2+ years administrative experience
- Ability to work in a fast-paced office environment
- Proficient keyboarding skills
- Highly organized, efficient and strong ability to multitask
Desired Experience:
- Administrative support management or team leader
- Basic bookkeeping skills (debit and credit memos)
- Contracts Administration
- Project or Program Administration
- Salesforce.com
Order Support Representative – Full Time, Non-exempt, Pequot Lakes, MN
Job Responsibilities and Duties:
Order Support representatives provide essential sales, order and administrative support for the sales team and are responsible for the efficient handling of sales orders, invoices and post-sales support. Order Support representatives improve the productivity of sales representatives by dealing with customer order queries and other support issues. This important position contributes to the quality of customer service and the achievement of sales targets.
- Sales order processing
- Order purchasing
- Vendor AP and credit processing
- Order entry, tracking and confirmation
- Shipment coordination
- Order invoicing
- Returns processing
- Customer records
- Sales team administration (reporting, reconciliation and contract compliance)
- General administrative duties (phone, filing, mail and etc.)
Minimum Candidate Qualifications:
- Proficiency with Microsoft Office Products
- 2+ years administrative or order processing experience
- Detail oriented
- Ability to work in a fast-paced office environment
- Proficient keyboarding skills
- Highly organized, efficient and strong ability to multitask
- Excellent communication (verbal and written) skills
Desired Experience:
- Administrative support management or team leader
- Basic bookkeeping skills (debit and credit memos)
- Associates degree, bookkeeping or accounting certificate or similar certification
- Experience with Quickbooks
IDEAL provides a complete benefits package including but not limited to health, disability and life insurance, retirement plan, personal time-off and holiday pay. Compensation is base plus commission (approximately 60/40).
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to the position, they are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. IDEAL reserves the right to modify position duties at any time due to business necessity.
Women, Minorities and Veterans are encouraged to apply. Ideal System Solutions, Inc. is an Equal Employment Opportunity Employer. Candidates must consent to and be able to pass a complete background investigation and may be required to perform additional drug testing and screening. Please send resume and compensation requirements to hr@idealssi.com.